YOUR HEALTH. YOUR CHOICE.

Privacy, in plain language.

Early-access privacy notice. Avoid names, addresses, contact details, patient numbers, and other identifying information. Dental symptoms can be sensitive health information.

What happens when you ask?

After you explicitly agree, your current conversation and selected language are sent over an encrypted connection to our server and then to Groq to generate a response. Summaries use the same process. The application does not keep a server-side chat database or intentionally log message content. Hosting and AI providers may process operational metadata under their own policies.

Your history is your choice

By default, chats exist only in this page’s memory and disappear when you reload or leave. “Save chats on this device” stores up to 20 conversations in your browser’s local storage. Saved chats older than 30 days are removed the next time you open the app. Anyone with access to this browser profile may read them. Turning saving off or choosing “Delete all history” removes saved chats from this browser. Downloaded summaries remain on your device until you delete them.

Infrastructure and limits

Requests are configured to run in Vercel’s Frankfurt region. This is not a guarantee of EU-only processing: Groq and other service providers may process data outside the EEA. Our rate limiter uses a daily rotating, keyed hash of your IP address and counters with expiry of up to 24 hours. It does not store your messages. The site has no advertising trackers, analytics scripts, or account requirement.

Consent and your rights

You can stop future AI processing by unticking the consent box and stop a pending response with the stop button. This cannot reverse data already sent to providers. Review Groq’s privacy policy and Vercel’s privacy policy. Do not send information you are not comfortable sharing with these processors.

Clinic pilot applications

If you submit the clinic form, we use your business and contact details to assess your enquiry and respond. The form is sent through our server and Resend to team@dental.chat and may be forwarded to the operator’s mailbox. It is not sent to Groq or added to a marketing list. Do not include patient data or account credentials. This application does not create a submissions database; copies are processed by the email provider and retained in the receiving mailboxes to handle the enquiry. You can request deletion by emailing team@dental.chat. Provider processing and mailbox retention also apply; see Resend’s privacy policy. The form uses separate abuse-prevention counters with the same daily IP hashing approach described above. Please contact us to withdraw permission for further follow-up.

Contact

For privacy questions, email team@dental.chat. Do not include sensitive health details in an initial email.

Operator responsibilities

The operator must publish its legal identity and privacy contact, establish an appropriate lawful basis and health-data condition, confirm processor contracts, retention settings and international-transfer safeguards, and assess whether a DPIA is needed. This notice is a transparent MVP description, not a declaration of GDPR compliance. Until these checks are complete, use only non-identifying example questions.

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